Shipping & Delivery Policy
We deliver quality products across all 36 states in Nigeria. At SkyStore, we are committed to delivering your orders promptly and efficiently. This Shipping & Delivery Policy outlines our delivery areas, timeframes, costs, and procedures to ensure you have a clear understanding of our delivery process.
By placing an order with SkyStore, you agree to the terms and conditions outlined in this policy.
1. Delivery Timelines & Rates
Shipping costs are calculated based on the weight of your order and your location. Below are our standard estimates:
| Location | Timeframe | Cost (Est.) |
|---|---|---|
| Lagos Main | 1 - 2 Working Days | ₦2,000 - ₦7,000 |
| Lagos Outskirts | 2 - 3 Working Days | ₦3,500 - ₦5,000 |
| Major Cities (Abuja, PH, etc.) | 3 - 5 Working Days | ₦4,000 - ₦6,000 |
| Other States | 5 - 7 Working Days | ₦4,000 - ₦7,000 |
| Bulk Orders | Location Dependent | FREE (₦150k+) |
2. Delivery Methods
🏠 Doorstep Delivery
Available in Lagos, Abuja, and Port Harcourt for most items.
🏪 Pickup Centers
Pick up your order at designated partner hubs to save on shipping costs.
🚚 Inter-State Courier
Reliable shipping via GIGL, DHL, or Terminal Africa partners.
🚀 Tracking Your Order
As soon as your package leaves our warehouse, we will send you a Tracking ID via SMS, WhatsApp, and Email. You can use this ID to monitor your package's journey in real-time.
3. Important Notes
- Order Deadlines: Orders placed after 1:00 PM will be processed the next business day.
- Public Holidays: We do not ship or deliver on Sundays or public holidays.
- Inspection: Please inspect your package for damage before the rider leaves.
Questions about your delivery?
Our logistics team is available Mon-Sat, 9am - 5pm.
Chat with Logistics1. Delivery Timelines & Rates
Shipping costs are calculated based on the weight of your order and your location. Below are our standard estimates:
| Location | Timeframe | Cost (Est.) |
|---|---|---|
| Lagos Main | 1 - 2 Working Days | ₦2,000 - ₦7,000 |
| Lagos Outskirts | 2 - 3 Working Days | ₦3,500 - ₦5,000 |
| Major Cities (Abuja, PH, etc.) | 3 - 5 Working Days | ₦4,000 - ₦6,000 |
| Other States | 5 - 7 Working Days | ₦4,000 - >₦7,000 |
| Bulk Orders | Location Dependent | FREE (₦150k+) |
2. Delivery Methods
🏠 Doorstep Delivery
Available in Lagos, Abuja, and Port Harcourt for most items.
🏪 Pickup Centers
Pick up your order at designated partner hubs.
🚚 Inter-State Courier
Reliable shipping via GIGL, DHL, or Terminal Africa partners.
🚀 Tracking Your Order
As soon as your package leaves our warehouse, we will send you a Tracking ID via SMS, WhatsApp, and Email. You can use this ID to monitor your package's journey in real-time.
3. Important Notes
- Order Deadlines: Orders placed after 4:00 PM will be processed the next business day.
- Public Holidays: We do not ship or deliver on Sundays or public holidays.
- Inspection: Please inspect your package for damage before the rider leaves.
Questions about your delivery?
Our logistics team is available Mon-Sat, 9am - 5pm.
Chat with Logistics