📦 Our Return & Refund Policy
1. Returns
You have 48hours to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in its original packaging.
2. Non-Returnable Items
The following goods are exempt from being returned or refunded:
- Perishable goods (food, flowers, etc.)
- Personal care items (cosmetics, skincare, etc.)
- Sale items marked as "Final Sale".
3. Refunds
Once we receive your item, we will inspect it and notify you that we have received your return. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a few days, depending on your card issuer’s policies.
4. Shipping
You will be responsible for paying your own shipping costs for returning your item to and fro. Shipping costs are non-refundable.
5. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at: Email: info@skystore.com.ng Phone: +234 9153255233
📦 Return & Refund Policy
1. Returns
You have 48 hours to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
2. Non-Returnable Items
These items cannot be returned:
- Perishable goods (food, flowers, etc.)
- Personal care items (cosmetics, skincare, etc.)
- Sale items marked as "Final Sale"
3. Refunds
Once your return is received and inspected, we will notify you. If approved, a refund will be issued to your original method of payment within a few days, depending on your payment provider’s policies.
4. Shipping
You are responsible for return shipping costs. Shipping fees are non-refundable.
5. Contact Us
If you have any questions about this Return & Refund Policy, please contact us:
Phone: +234 915 325 5233